Frequently Asked Questions about SunRun

Who is SunRun?

SunRun has thousands of residential solar customers across the country. We pioneered the financing that allows homeowners to go solar affordably. This model has been used for years by companies including Walmart, Macys, and Whole Foods. SunRun is backed by blue chip financial investors, including U.S. Bancorp, Foundation Capital and Accel Ventures.

How long is my customer agreement, and what happens at the end?

Your SunRun agreement lasts 18 years. At the end of your agreement, you have flexible options:

1. Purchase the solar equipment. It’s usually only a few thousand dollars and a smart choice, as your solar equipment should produce electricity for 25 years or more.
2. Renew the agreement, and continue purchasing solar power from SunRun at a rate lower than you would pay to your utility.
3. Remove the home solar system. At no cost to you, we’ll remove all the solar equipment from your home. What if I move before the end of my agreement? SunRun’s customer agreements are designed to be flexible so that you can move before the end of your agreement. Most SunRun homeowners who move choose to transfer the agreement to the new homeowner. In this case, the new homeowner will take over the SunRun agreement and pay the same low rate for the solar power. In most cases, new buyers see lower electricity rates, maintenance and monitoring as an advantage, and it can help you get a higher selling price for your home. You may also choose to purchase the solar equipment from SunRun, and sell it with your home.

How does SunRun impact my relationship with my utility?

On days when your system produces more electricity than your home is using, you’ll get credits from your utility company. At night and on days when your home uses more electricity than your system is producing, you’ll use those credits to draw electricity from the grid. You’ll also be shielded from your utility’s rate hikes.

Does SunRun put a lien on my home?

Absolutely not.